Spain & Property
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Client Testimonials Page 1

Read about a selection of our clients who have bought property in the Valencia area through Spain & Property, Is living in "real Spain" what they thought it would be...?

3 avril de 2013


Nous sommes français et etions propriétaires d'une grande demeure a proximité de la ville d'Alexandrie en Egypte. Suite a la révolution du 25 janvier 2011, nous avons décidé de vendre notre bien et de venir nous installer en Espagne. Apres diverses recherches sur internet nous avons retenu l'agence immobilière SpainandProprerty pour son caractère familial et ne regrettons pas notre choix. Rendez-vous a été pris par téléphone afin de visiter. Susi la propriétaire de l'agence a tout de suite compris se que nous recherchions ainsi que l'urgence de la situation. 24 heures après notre arrivée Susi nous a trouvée la villa , préparé la promesse de vente, effectué les démarches afin de nous faire obtenir le fameux N.I.E. et procéder a l'ouverture un compte en banque!!! Trois mois plus tard notre villa vendue, nous sommes arrivées a Montserrat, ou Susi égale a elle-même a fait le maximum pour nous être agréable et faciliter notre installation en cette belle région. En conclusion, si vous cherchez un bien a acheter sur la région de Valence, une seule agence Spainandproprerty. Un grand merci a Susi pour son professionnalisme, son efficacité et sa gentillesse.

Roland et Ghislaine Thomas-Javid



Мы занялись поисками дома в Испании в начале 2012 г. После многочисленных переговоров с друзьями и друзьями друзей, проживающих в Испании, мы с женой решили остановиться на Валенсии. Нас очень привлек этот регион, особенно после того, как мы несколько раз приезжали в Валенсию зимой и весной 2012 года и познакомились с ее замечательными людьми, климатом, условиями и уровнем жизни.

Встретившись с представителями нескольких компаний по продаже недвижимости и посмотрев десятка два домов, мы поняли, что покупка дома не будет таким уж простым делом, учитывая как бесчисленное количество технических и юридических трудностей, так и не всегда профессиональную и 100% ответственную работу самих агентов.

Должен вам сказать, что у меня есть кое-какой опыт работы с агентствами по недвижимости как в России (Москве), так и в США, где я жил в течении длительного периода времени.

С учетом этого опыта, могу заметить, что я расцениваю как невероятную удачу то, что мы познакомились с Сюси Гуерра и агенством Spain and Property.

С начала нашего знакомства Сюси поразила нас своим АБСОЛЮТНЫМ профессионализмом и АБСОЛЮТНОЙ надежностью. На все (порой самые невероятные) вопросы, которые у нас возникали мы получали своевременные и полные ответы. Мы с женой чувствовали, что Сюси не просто формально выполняет свою работу, но действительно старается сделать все возможное, чтобы помочь нам найти наиболее устраивающее нас жилье.

Очень важным фактором являлось и то, что самым естественным образом у нас с Сюси установился контакт на чисто человеческом уровне. Нам очень помогало то, что с Сюси всегда чувствуешь себя спокойно и уверенно, зная, что есть человек, который поможет тебе решить все твои проблемы.

А проблем было МНОГО!

Открыть счет в банке, получить номер NIE (Сюси провела с нами полдня в очереди в полицейский участок, чтобы помочь с решением этого вопроса)! Нотариус!!!

Всегда и везде Сюси была рядом, спокойно, четко, быстро и профессионально помогая преодолевать все трудности.

Не могу не сказать о том, что происходило ПОСЛЕ того, как мы купили дом и переехали в Валенсию.

Сюси опять была и продолжает быть рядом с нами, неустанно помогая решать все проблемы и отвечать на все бесконечные вопросы. Иногда понимая, что ей очень трудно успевать следить за всеми ее клиентами, мы стараемся не отвлекать ее по пустякам. Но! Сюси обязательно позвонит сама, чтобы узнать решили ли мы проблему с телефоном, с интернетом, узнали ли, где находятся мусорные баки, знаем ли адрес магазина, в котором можем купить какие-то необходимые нашей дочери вещи. Невероятно!!!

Как уверенно чувствуешь себя в незнакомой (пока еще) стране, зная, что в любой ситуации стоит только позвонить Сюси и получишь квалифицированную и своевременную помощь!

Я бы мог исписать, наверное, множество страниц, воздавая должное Сюси Гуерра и Spain & Property, но вряд ли я могу еще что-нибудь добавить к высочайшей оценке их работы. Без малейших колебаний могу рекомендовать Spain & Property и Сюси Гуерра любому потенциальному покупателю.

Если вам понадобится какая-либо информация или помощь, пожалуйста, обращайтесь

в Spain & Property, свяжитесь со мной, и я буду счастлив ответить на все ваши вопросы.


Владимир Петров.


September 2012.

To Whom It May Concern


We started the process of finding the house in Spain in the beginning of 2012. After numerous discussions with our friends and friends of our friends in Spain we decided that we’d like to buy a house in Valencia. This region seemed very attractive to us, especially after several visits to Valencia in winter and spring 2012 when we fell in love with the climate of Valencia region, its lifestyle and its wonderful people.

After several meetings with different real estate agents and couple of dozens viewings of houses we came to the realization that the situation is not that simple, considering numerous technical and legal difficulties and not always high-class-professional and 100-%-reliable work of the real estate agents.

I would like to mention that I personally have some sort of experience in this field having working in the past with real estate agents both in Russia (Moscow) and in the USA where I lived for some period of time.

Considering this experience I can say that I see it as unbelievable luck that we have met Susi Guerra and Spain & Property. From the day one Susi astonished us with her ABSOLUTE professionalism and ABSOLUTE reliability. All our (sometimes really weird!) questions had been answered promptly and fully. We instantly felt that it is not JUST a job for Susi, but she really works hard to do everything possible to help us to find OUR house. Very important also was a personal contact with Susi which started a true and lovely friendship. It was really nice to always feel secured and relaxed, knowing that there is a person which AlWAYS comes to your help with all your problems! And problems they WERE! To set a bank account, to get NIE numbers ( Susi had spent half a day in the police office helping us with NIE). Notary!!! Always and everywhere Susi had been by our side- calm, precise, quick and professional with all our dealings.

I feel like I must say what was happening AFTER we bought a house and moved to Valencia. Susi again was and continues to be with us, tirelessly helping us with all possible problems, and answering all possible questions. Sometimes, knowing that it is really hard for her to handle all her clients, we try not to bother her with trifles. But…Susi always calls us herself to find out whether I settled down the phone line, the internet, whether I knew where were the trash cans, to give me the address of the shop I needed to get some stuff for my daughter. Unbelievable!!! How comfortable one feels oneself in the unknown (yet) country knowing that in any situation it’s just enough to call Susi and she’ll immediately provide very competent and prompt help! I probably could write another hundred pages prizing Susi Guerra and Spain & Property to the sky, but for sure it will not add anything to my highest estimation of the quality of their work! Without any hesitations I can recommend Susi Guerra and Spain & Property to any prospective buyer.

In case of any further questions, please, don’t hesitate to contact Spain & Property, get my e/mail or tel. numbers and I will be happy to answer any of your questions.

Vladimir Petrov.


5 сентября 2011

Два года назад я решил купить летний дом для своей семьи в Испании. Первя мысль, которая пришла мне в голову – Интернет, где я пытался понять рынок недвижимости в стране. Вскоре, после длительных расследований, наконец, я решился поселиться в Валенсии - удивительный город, прекрасные пляжи, дружелюбные люди, идеальное место для летнего отдыха.

Долгое время я пытался найти свой дом мечты в Валенсии, и мне это удалось только тогда, когда я познакомился с директором компании Spain and Property, г-жой Суси Гуэрра. Наше сотрудничество началось виртуально, и я был действительно поражен готовности Суси, посылать мне максимально подробную информацию в соответствии с просьбой на каждый отдельный дом,  рекламируемый на официальном сайте компании Spain and Property.

 

Следующим этапом нашего сотрудничества было определение критериев отбора и создания портфеля той недвижимости,  которую а намеревался посмотреть во время своего визита.

Первый раз я посетил Валенсию в мае 2011 года. Суси показала мне прекрасные дома, которые были в моем списке, и в конце концов я нашел дом своей мечты в Монтсеррате, Валенсия.

Впечатления, которые я получил от Суси и ее команды были более чем положительные. Она охотно соглашалась на встречу в выходные, и проводила очень много времени со своими клиентами, независимо от того, что сделка была уже завершена. Компания “Spain and Property” обрабатывает абсолютно каждый аспект нашей покупки. Суси нашла адвоката и нотариуса, которые великолепно владеют английским языком, чтобы облегчить процедуру, и чтобы у клиента не осталось ни малейшего сомнения в том, что его сделка прошла на профессиональном уровне. Она была, как бы моим "гидом в Валенсии", и я до сих пор полагаюсь на ее практичные и мудрые советы.

Абсолютный "ноу-хау" сервис, который я бы рекомендовал всем будущим потенциальным покупателям недвижимости в Валенсии.

Личное сообщение для Суси: Я очень счастлив иметь такого друга, как вы.


 

Норик ГЕВОРКЯН

Ссылки, контактная информация предоставляется по запросу

February 2010.

Dear Susi


Usually, if requested to write a testimonial or similar, we refuse for fear of offending the requester. In the case of Spain and Property however, we both relished the opportunity. Neither of us can say enough positive things about the support before, during and after buying our dream house, provided by Susi and the team. Having bought property in Spain before we were dreading, and were extremely nervous, about entering into the buying AND selling process (not least because this all happened in one day in the end). Susi's assistance, support and guidance went above and beyond anything we could have wished for. And this didn't end in the Notario's office when everything was signed. The after care service has been amazing too; from liaising with service providers to helping out when we had an emergency in the house and didn't know where to turn. Spain & Property team made sure any work we needed to be done, was done quickly and efficiently and to a satisfactory standard. We could rhapsodise further but fear giving the impression that Spain and Property are too good to be true. They aren't but they are fantastic!

Kindest regards to you both
Christine and John Brown

References; contact details available upon request.


TO WHOM IT MAY CONCERN:

March 26, 2010

My name is F. Kirschstein. I am a Belgian national and the President of United International Business Schools (Belgium, Spain, and Switzerland). My position requires a lot of travelling in Europe and more recently to Valencia, Spain, as UIBS opened a new satellite campus there last year.

Over the last year, my wife and I started to study the surrounding areas and local real estate agencies. We found it quite refreshing when we spoke to Spain & Property, who's team really took the time to discuss our exact needs. We had several meetings at their professionally equipped offices in Montserrat and had lengthy informational sessions taking notes of our needs and wants. We were not pushed forward in any way, and there was no obligation whatsoever regarding anything.

The next step was that Spain & Property team started showing us around, so that we were able to explore and see the real estate currently available on the market. While driving us around, we were explained in great detail the differences in the areas, the land classes, the correct way to buy, and how to avoid “unwanted surprises” later. We found it a great comfort that Spain & Property only deal with properties directly from the owners. We were able to meet all the vendors of the properties we viewed, and we spoke freely with them. At this stage we felt very comfortable and decided to move ahead with Spain & Property knowing that their services, including after sales support and relocating services, would be most valuable to us since we were not familiar with the ways of getting things done in Valencia. Today, we are the proud owners of a good quality house in the area!
Spain & Property handled absolutely every aspect of our purchase, worked together with our own solicitor, and assisted in all changeovers and related paper work. An absolute “must have” service recommended to all future prospective buyers of real estate in Valencia. Also, to date, we have had excellent building renovation carried out at the property, arranged, managed, and supported by Spain & Property.

As I have been in international business for many years, I have the experience to see when professionals are at work, and also, I am able to detect “cowboy operators”. I am fully satisfied that now and well into the future, Spain and Property will be there for me and my family, and their team will assist us whenever we have a need for support. I recommend Spain and Property to any one considering purchasing a home or relocating to Valencia!

Personal note to Susi : job well done! Thank you very much!!! It is a rare occasion that a true friendship grows out of a professional relationship.

Contact details:
UNITED INTERNATIONAL BUSINESS SCHOOLS / F. Kirschstein

TO WHOM IT MAY CONCERN

Spain and Property are a Real Estate Agent with a difference. Their offices are properly equipped, clean and professional. Their attitude I can honestly say THE BEST. They helped when I came to a foreign country by collecting me from the Airport, and explained in great detail the differences in the areas, the land classes and the best way to buy. They introduced me to an Attorney who knew exactly what she was doing and could speak English so the Spanish language was not a problem. They helped open a Foreign Bank Account and help set up direct debits for utilities etc. Everything I asked for, I got. They assisted every step of the way, and made themselves available no matter what I needed.

Not only did they help me in buying a Villa in Spain, they invited me into their home. Spain & Property team are open, easy and honest people and I can say a pleasure to deal with, and it is a start to a lovely friendship.
Their after sales service has been amazing, and much needed especially living in South Africa and only being in Spain periodically

To Susi and her team : I can only wish you all the success and happiness in your future.

THANK YOU FOR EVERYTHING
Colleen Scholtz

Contact details available for reference.

Property agents are people and so there are good and bad examples within the profession.

Before meeting up with Susi of Spain and Property I found out what it was like to be shown around the Valencia region by a cowboy with little or no interest in the type of property I was interested in. The next time I went out to the region, things were very different! A date, time and a place were arranged for a meeting with Susi of Spain and Property. Once we met them , they provided me with a good range of different property options.

They drove us to the houses and started to get a feel for the type of house I was looking for within my budget. They were very patient and honest regarding the pros and cons of new build versus older pre built structures. Some of the properties were taken off the portfolio for not fitting my criteria. It eventually came down to the one, the house I am happily living in now.

My solicitor working with Susi help managed to get all of my utility bills sorted out. The deal was sealed and the money paid. Where Spain and Property really score is their after sales service. If I have any problems and I am stuck, all I have to do is go into the office and ask what will be the best way to go about sorting the problem. You are always made to feel welcome at the office and if Susi cannot figure it out there and then, she will look into it and find a proper solution! Help with re registering ownership of my car being a case in point!

Neil Finlay.

References, contact details available upon request.


TO WHOM IT MAY CONCERN

In 2006 I read an article in Ireland’s largest selling Sunday newspaper regarding the city of Valencia and the property market there. Spain & Property interview in that article impressed both my wife and myself as we were interested in purchasing a property in the Valencia area.
We holidayed in Valencia that July and fell in love with the city and it’s wonderful coastline. It offered us everything we were seeking and more.

Prior to arriving in Valencia we had arranged to meet with Susi to discuss the prospect of purchasing a property. We had a vague idea that we were looking for a place in the city. Susi listened to our brief and worked tirelessly showing us numerous properties within our price range.
During this time Spain & Property suggested that we keep an open mind and broaden our search to include the coastal area. They showed us one particular property that overlooked a marina and was 2 minutes walk from a beach and just 4km from the city. That was it! We had found what we were looking for (who said the customer is always right?).

From when the decision was made to buy, Spain & Property's team took control and helped us in everyway possible. From setting up a bank account, helping use to get our NIE numbers (Spanish national insurance number), arranging a meeting with a Notary etc. Etc. They held our hand every step of the buying and legal process and always made us feel that nothing was too much trouble for him.
It is now four years since purchasing our property from Spain & Property, little did we know at the time that this introduction would form a lasting friendship. We are still in contact with them on a regular basis and meet up with them when we visit Valencia.
We have found Spain & Property to be a highly efficient, professional and totally honest company with a keen focus on customer care and after sale policy. I would have no hesitation in recommending Spain & Property to any prospective client.

Paul and Paula Murtagh
References; Contact details available upon request


TO WHOM IT MAY CONCERN

In 2005 we decided we would purchase a property in Spain as we had relatives and friends living in Catadau area of Valencia Province. In September 2005 my wife came out for 3 weeks to look at property, decide which were suitable and I would then join her for the last week viewing the ones she had shortlisted.

After approaching various estate agents in this area - none of whom were particularly good- we were introduced to Susi Guerra of Spain and Property.

From day one everyone at Spain and Property were far superior to any of the other estate agents. They were helpful, considerate and always on time for appointments - the only agent that was! Finally they took us to a house they had on his books. It was in a good position with a nice size garden, fantastic views, but the inside was in need of complete mrenovation. Still we decided that this was 'the one'.

Susi said she would find us an architect who would tell us what was possible for a complete re-design of the interior layout. She arranged an appointment with the architect who supplied various ideas and eventually we agreed on a layout and price.

From then on Spain & Property dealt with everything, applied for building permission, found a builder. Got the quotes, got the job done! They did all the overseeing, if things were not completed on time they went and sorted it and were in constant touch with us all the time. The end result was a very modern 2 bedroom 2 ensuite house. When we saw the end result it was the perfect renovation. The work was of the highest spec.

Included in all this was the setting up of Bank accounts, direct debit, residency permits, trips to the police station - which took hours - all at no extra charge. Even going to the water board to get the water turned on. Even now 5 years on, we only have to ring and ask about something and they will always help us.

We have spoken to other English people who also have said the same. We cannot speak highly enough of Susi and Spain and Property. You are welcome at any time to call or e mail us on the address and phone number below.

David and Pat Goodall
References; contact details available upon request

Spain & Property Spain & Property
 
AEGI

Spain & Property Office,C/ Pintor Sorolla Nº4, 46192, Montserrat, Valencia, Spain
T: (0034) 962 999 716 F: (0034) 962 986 239 E: info@spainandproperty.com

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